Has anyone used the warranty offered by 10YR Brabantia bins - if so, how? I paid £ 70 for a tank Brabantia with a guarantee of 10 years, it lasted 3 years. You still have the receipt (B & Q), but they say they can not replace.
You need to get in touch with society.
http://www.brabantia.com/Index.php?page_ ...
Yes, last year, after 3 years, the clip on the lid of my bin Brabantia broke, the tank would not close. I contacted the company and they sent me a replacement cover without asking questions. I had proof of purchase, but they never asked for it
B & Q will only insurance for the first 12 months after it is garbage Brabanter (whatever they are) the assurance of the trash for another 9 years.
Your contract is with the distributor from the manufacturer. B & Q are "passing the buck" But I will say that I always approached either, and sooner or later, I was rewarded, even after obtaining a new front door Focus DI everything was warranted for 15 years and 12 years, it rotted! They have replaced!
Fighting for your rights and Good Luck
I urge anyone reading this to save ALL documents relating to a security and all receipts, unless you have enough money to throw away!
Yes I called the company because of a split line and they sent a new flag of convenience.
How do you collapse bin? If you fell so hard against him. If it has rusted by then you should get a replacement. If in doubt just buy a new one and treat it a little better.
Are you saying do not buy from B & Q? Any company worthy of this would have replaced the faulty tank and sent back in your name, as long as the tank was defective and not abused.
Posted on August 13, 2010.